At SpeedyRepair, we take your privacy seriously and are committed to protecting any personal information you provide through our mobile app's forms. This privacy statement outlines how we collect, use, and protect your data to ensure that it remains secure and confidential.

When using our mobile app, you may be asked to provide certain personal information, including your name, mailing/delivery address, contact information, email address, and telephone number. We collect this information to enable us to fulfill the services you require from us.

SpeedyRepair may change this policy from time to time, so it is important to check this webpage periodically to ensure that you are aware of any updates. This policy is effective as of December 29, 2023.

We are committed to safeguarding your personal information and have put in place appropriate measures to prevent unauthorized access or disclosure. We use encryption technology and secure servers to protect your data and ensure that it remains confidential.

If you have any questions or concerns about our privacy policy or the information we hold about you, please do not hesitate to contact us. We will be happy to provide you with further information and assistance.

Information You Provide to SpeedyRepair

When you fill out online forms on our platform, we may collect various pieces of information to help us provide you with the best possible service. These may include following information:

• Name Or Name Of Your Client/Customer
• Mailing/Delivery Address
• Contact Information
• Email Address
• Telephone Number

We collect this information for several reasons. First and foremost, we need this information to complete transactions and deliver products or services to you or your customers. By providing us with accurate contact and address information, you can ensure that your orders are delivered promptly and efficiently.

In addition, we may use this information to communicate with you about your orders, to provide updates on our products and services, or to respond to any questions or concerns you may have. This may include sending you email notifications or calling you to follow up on your orders or to address any issues that may arise.

We take the privacy and security of your personal information very seriously. We adhere to strict data protection policies and procedures, and take all necessary steps to safeguard your data and ensure that it is used only for the purposes outlined in our privacy policy. If you have any questions or concerns about how we collect, use, or protect your personal information, please do not hesitate to contact us.

Security of Information

At SpeedyRepair, we understand the importance of keeping your personal information safe and secure. We are committed to protecting the information you submit to us through our platform and take all necessary steps to ensure that it remains confidential and secure.

To achieve this, we have implemented various security measures to protect your personal information from unauthorized access, disclosure, or misuse. In addition, we regularly review and update our security measures to ensure that they remain effective in the face of evolving threats and risks. This includes conducting regular security audits, vulnerability assessments, and penetration testing to identify and address any potential vulnerabilities.

We take the protection of your personal information seriously and are committed to maintaining the highest standards of data security and privacy. If you have any questions or concerns about how we protect your data, please do not hesitate to contact us.

Security of Your Personal Information

At SpeedyRepair, we are committed to ensuring that the personal information we hold about you is accurate and up-to-date. As part of this commitment, we comply with the Data Protection Act of 1998, which gives you the right to access the personal information we hold about you.

If you would like to request details of the personal information we currently hold about you, you can do so by contacting us. Please note that we may require you to provide proof of your identity before we can provide you with this information. There may also be a small fee to cover our administrative costs in processing your request.

If you believe that any of the personal information we hold about you is incorrect or incomplete, please let us know as soon as possible. We will take all reasonable steps to correct any errors or omissions in the information we hold, and to ensure that it is accurate, complete, and up-to-date.

We take the privacy and security of your personal information very seriously, and we are committed to protecting it at all times. If you have any questions or concerns about how we collect, use, or protect your personal information, please do not hesitate to contact us. We will be happy to provide you with further information and assistance.

Data Retention

We retain your personal information for a period necessary to fulfill the purposes outlined in this privacy policy or as required by law. But you may request for your account to be deleted by following any of the two methods below:

Method 1: Account Deletion Through Account Deletion Link

1. Go to http://speedyrepairanddelivery.com/api/Actions/deleteAccount
2. Enter your account email in the designated text fields.
3. Click "Submit."
4. Check your email for a message containing a deletion link.
5. If you decide not to proceed, you can ignore the link, as it will expire after one hour.

Method 2: Account Deletion Through The App

1. Open the SpeedyRepair app and log in.
2. Navigate to your user profile by tapping the circled human icon.
3. Select "Update Profile"
4. Tap the "i" symbol at the top right.
5. Choose "Delete Account"
6. Confirm deletion by tapping 'Yes'

Note: Once you click the link, all of your information will be deleted from our system and this action cannot be undone.

Safety Commitment

At SpeedyRepair, safety is our top priority. We are committed to ensuring the safety of our customers, employees, and partners at all times.

To achieve this, we have implemented several safety measures and protocols that adhere to industry standards and regulations. Our service providers are thoroughly vetted and monitored to ensure they provide high-quality services safely and efficiently.

Additionally, our mobile app's tracking feature allows you to track the status of your service appointment in real-time, ensuring transparency and accountability throughout the entire process.

We also prioritize the security of your personal and financial information. We use industry-standard encryption and security protocols to ensure that your data is protected from unauthorized access.

How SpeedyRepair uses location information

When you sign up for SpeedyRepair, your smartphone will ask you if you want to share your location information, which includes information obtained from nearby Wi-Fi and bluetooth signals. We use location data to discover riders that are close to you and assist them in navigating to your pickup area. By default, the app prompts you to turn on location services "Allow only while using the app" in order to provide the best service possible. Additionally, we use it to comprehend and address support tickets, display trip history in your receipts, debug and fix software bugs, and more.

If you're using an Android device, you can pick between 3 different location options:

• Allow all the time: When using SpeedyRepair app the location services will always be granted to gather information about your location data in the background.
• Allow only while using the app: The location services for SpeedyRepair app may only work for gather location data when the app is open on your screen.
• Deny: This option prevents the SpeedyRepair app from using location services. Choosing this option will result on displaying a persistent popup asking you to enable the location permission as the location services is a major requirement to access specific pages of the app.

If you're using an iOS device, you can pick between 3 different location options:

• Allow Once: Choose this option to let SpeedyRepair app access your location services for only one session at a time. If you close and then re-open the app again, it will ask you for permission again.
• Allow While Using App: The location services for SpeedyRepair app may only work for gather location data when the app is open on your screen.
• Don't Allow: This option prevents the SpeedyRepair app from using location services. Choosing this option will result on displaying a persistent popup asking you to enable the location permission as the location services is a major requirement to access specific pages of the app.

In the location preferences on your device, you may always modify your location settings.

Contacting Us

If you have any questions or concerns regarding our services or privacy policy, please do not hesitate to contact us. You can reach us via email at speedyrepair.speedy@gmail.com or through our mobile app's in-app feedback form.

We are committed to providing you with excellent customer service and will respond to your queries as soon as possible. Our customer service team is available to assist you with any questions or concerns you may have, and we are dedicated to ensuring that your experience with SpeedyRepair is a positive one.

We value your feedback and suggestions, so please feel free to share them with us. Your input will help us improve our services and better serve your needs.